Relationship Marketing | Cultivating Your Referral Base

Alex is a financial planner with a solo practice in Chicago.  He’s been in business for about 4 years, but his income has taken a beating over the last 6 months or so, since the recession hit.  He’s lost a bunch of clients, and can’t seem to find new ones to replace them. Geoffrey’s financial planning practice is going great… Continue reading Relationship Marketing | Cultivating Your Referral Base

Niche Marketing | Why trying to serve everyone doesn’t work

When a general practice attorney named Joan called me about 9 months ago, she was a bit concerned about the future of her small firm.  Like many solo attorneys, she left a larger firm to go out on her own, only to find that landing new clients was difficult.  Joan had been surviving on some referrals, but… Continue reading Niche Marketing | Why trying to serve everyone doesn’t work

Marketing Ethics | Balancing Effectiveness and Values

Rob really wants to fire a difficult client who’s sapping his energy and taking too much time, but can’t afford to, so he finds himself working to keep them instead. Victor’s marketing isn’t working and he desperately needs more clients, but since he’s not comfortable with any of it, so he stays stuck. Andrea is bearish on the market and… Continue reading Marketing Ethics | Balancing Effectiveness and Values

Strategic Marketing | What are you waiting for?

Strategic marketing is often thought of as something more sophisticated than your average marketing plan; but a post on Drew’s Marketing Minute that I came across today points out that many small businesses need to just focus on the obvious: “According to research from Webvisible and Nielsen: 63% of consumers and small business owners turn… Continue reading Strategic Marketing | What are you waiting for?

More On The Connection Between Sales & Marketing

There’s been a lot of talk about the importance of closing the loop or connecting sales and marketing.  In many companies these two departments (that should be so connected) are working independently and not integrating their efforts.  As a result, lots of new business opportunities fall through the cracks. In a post on the LawMarketing Blog,… Continue reading More On The Connection Between Sales & Marketing

Web Evaluation Case Study: Increasing conversions for a law firm

When a law firm recently contacted me about improving their internet marketing, it was clear that their website was already getting a lot of traffic, but their visitors weren’t converting into paying clients. When I visited their site, a couple of things became obvious, one was that their site seemed generic.  It looked like 1000… Continue reading Web Evaluation Case Study: Increasing conversions for a law firm