Cancelled appointments, boundaries and billing

John, a local nutritionist used to cringe when he checked his voicemail, and the day he initially contacted me was no different.  For when John checked his voicemail that Tuesday morning around 8:30 he found 4 messages, all from clients wanting to change, reschedule or cancel their appointments… One had to reschedule that afternoon’s 3pm… Continue reading Cancelled appointments, boundaries and billing