When Voicemail Doesn’t Answer

There’s a particular decision maker you’ve been trying to reach for weeks…although you’ve tried him at all different times of day, you keep getting voicemail, as you do with 90% of the other sales calls you’re making…it’s hard getting thru to prospects, especially since the invention of voicemail. And we’re so used to reaching voicemail,… Continue reading When Voicemail Doesn’t Answer

The Value of Marketing

There’s a lot of talk about proving the value of marketing these days, and marketing ROI (return on investment).  In order to really get value from marketing, it’s important that marketing tactics and strategies are in alignment with the short and long term goals of the company, and the situations and challenges facing them in… Continue reading The Value of Marketing

Immigrant Entrepreneurs Outpacing Native Born Americans

A new study conducted by the NY think tank Center for an Urban Future found that "the growing number of immigrant entrepreneurs in major U.S. cities is giving a huge lift to urban economies and even outpacing self-employed native-born Americans." According to an article in USA Today by Edward Iwata: "It’s not just a handful… Continue reading Immigrant Entrepreneurs Outpacing Native Born Americans

Hiring Well

Many business owners have trouble finding great employees because they don’t focus in on the qualities and characteristics that they really need.  Without knowing and asking for what you need, it’s hard to get the kind of employees that will help your business to thrive. John Moore of "Brand Autopsy" a "leading practitioner in the… Continue reading Hiring Well

Self Employment Numbers Tank

A recent posting by Jim Hopkins of USA Today’s Small Business Connections stated that self-employment figures tanked in December, the lowest single drop in the past 10 years. “I don’t know why last month brought such a big decline. On the other hand, I don’t place too much emphasis on a single month’s change because… Continue reading Self Employment Numbers Tank

Winning the Battle With Time

Sales reps, like business owners, professionals and executives often run themselves ragged trying to do everything that has to be done, and end up feeling as though they’ve accomplished nothing.  Recent advances in technology have turned us into a 24/7 society, where expectations are usually well above what can reasonably done.  To keep up, you… Continue reading Winning the Battle With Time

Dealing with a difficult boss

A recent article by my friend and colleague Career Coach Dale Kurow, entitled "Dealing With A Difficult Boss" is geared toward employees; but has some great insights into dealing with customers, partners and other difficult people as well. Dale talks specifically about "screamers" and "hypocrites" and give some great tips about how to handle them:… Continue reading Dealing with a difficult boss

Closing the loop on the marketing and sales process

In many companies the marketing departments and sales departments don’t interact, especially when it comes to lead generation, so it’s hard to measure whether these efforts are paying off.  I recently listened to a podcast where Marketing2IT’s Ginny Hall interviewed Brian Carroll, CEO of InTouch Inc. on how to close the loop on lead generation. … Continue reading Closing the loop on the marketing and sales process