"I had been running my own business for about three years with mixed results. While I had a great client base, I had trouble managing employees and was terrified of growing too much too soon. I was putting in way too many hours with little result.
With Susan on board, we developed systems and strategies to make sure employees were well managed (without being micro-managed!) and to ensure important client tasks were not falling through the cracks. She also helped us refine our marketing message which has helped us to clearly communicate the benefits of using our services to the type of clients we want to work with.
I've reduced the amount of time I devote to management issues, so that I'm working less and enjoying it more. Now I can devote more time to providing better service to current clients, and have the confidence to let my business grow again!"
Ean Murphy, Moxie Bookkeeping
"Susan has been instrumental in helping me to nurture my leadership skills. I am more strategic, better respected, communicate more effectively and more confident since we've been working together."
-B.G. V.P. Mktg., Sportswear Mfg.
"Susan has helped me gain confidence in my role as a boss and to understand what I really need from my employees. She's walked me through the hiring process and helped me to create a hiring and interviewing strategy. She has also helped me to see situations from the big picture perspective. Because of this, I'm able to be both firm and empathetic when dealing with difficult employee and client situations, which has been very useful."
-Chris Page, Century 21 Solutions